Case Study
Modular Robotics receives purchase orders with vague product descriptions and no SKUs. LevelOps’ AI correctly matches every order to the right product — achieving zero match failures across all orders processed.
The Challenge
Modular Robotics' wholesale customers send purchase orders that reference products using informal descriptions — often with no SKU or part number. Manually interpreting these descriptions, locating the right variant in Shopify, and entering the order correctly required significant time and left room for fulfillment errors.
The Solution
LevelOps PDF to Order uses AI to match product descriptions to the correct Shopify catalog item — even when descriptions are vague, abbreviated, or use customer-specific naming conventions. The app processes the PO, finds the best-fit SKU, and creates the draft order. If a match can’t be made with confidence, an alert flags the item for human review before the order proceeds.
Draft Orders get entered by magic! Yes, I know it's not magic, but it feels like it. Even when the PO we receive contains a vague description of the product and no SKU, this app can still match it. We have yet to have one match failure. The AI is that good! Working with the team behind this app is smooth, they're very responsive and always improving their app.