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Food and beverage distributors deal with high-frequency, multi-SKU B2B orders from restaurants, retailers, and foodservice operators. Here's how to automate the intake without changing how your customers order.
Food and beverage distributors deal with high-frequency, multi-SKU B2B orders from restaurants, retailers, and foodservice operators. Here's how to automate the intake without changing how your customers order.

How Shopify Wholesalers in Food & Beverage Can Automate B2B Order Entry

The Order Volume Problem in Food & Beverage Distribution

Food and beverage distributors and manufacturers face a specific version of the B2B order management problem that's more acute than most other industries. Orders come in daily, sometimes multiple times per week from the same customer. They contain dozens of line items. SKU descriptions on the customer's PO rarely match your product names exactly. Pricing is customer-specific and changes with promotions. And the volume is high enough that manual entry consumes a meaningful portion of your ops team's day.

A specialty food distributor sending to 40 restaurant and retail accounts might process 60 to 100 purchase orders per week. At 15 minutes per order, that's 15 to 25 hours of data entry per week — work that creates no value, just moves information from one document to another.

This guide covers how food and beverage companies on Shopify can eliminate that problem without asking customers to change how they order.

Why Food & Beverage B2B Orders Are Harder to Automate

Compared to other industries, food and beverage B2B orders have a few characteristics that make automation more challenging.

Non-standard product descriptions. Your restaurant customer calls your 750ml bottle of olive oil "EVO 750" on their PO. Your Shopify SKU is "OO-750-ESP." A basic OCR tool fails here. AI-powered matching that understands product context handles this well.

High line-item counts. A single foodservice PO might have 30, 50, or 80 line items. Manual entry for a PO like that takes 30 to 45 minutes. Automated processing takes seconds.

Customer-specific pricing. Your distributor pricing for Account A is different from Account B, which is different from your retail pricing. Any automation that doesn't respect these pricing rules creates more problems than it solves.

Frequency. Food orders recur weekly or biweekly. The same workflow happens dozens of times, every single week. The ROI of automation compounds fast at this frequency.

How PDF to Order Works for Food & Beverage

PDF to Order is designed to handle exactly the characteristics that make food and beverage orders hard to automate manually.

Your customer emails their purchase order — a PDF from their accounting software, an Excel file, or even a plain-text email listing products and quantities. That email goes to your LevelOps forwarding address. The AI reads the document, matches each product description to the closest SKU in your Shopify catalog, applies the correct customer-specific pricing, and creates a draft order for your team to review.

The SKU matching is the critical piece. PDF to Order uses AI-powered fuzzy matching that understands product context — so "EVO 750" matches "OO-750-ESP" even though the strings are completely different. If a product can't be matched with confidence, the app flags it for human review rather than guessing wrong.

The result: most orders are processed accurately without any manual intervention. Edge cases — new products, unusual descriptions, pricing discrepancies — get flagged and handled by your team in seconds, not minutes.

Integration with Food & Beverage Operations Systems

For food manufacturers who also need production visibility, PDF to Order works well in combination with Katana MRP. Orders created in Shopify via PDF to Order sync automatically to Katana, giving your production team real-time demand visibility against your raw material inventory.

For distributors who need financial management, Shopify integrates natively with QuickBooks and Xero. Orders created through PDF to Order flow into your accounting system without double-entry.

For food companies with more complex operations — multi-SKU production, traceability requirements, or complex customer pricing structures — Odoo is often the right ERP backbone. LevelOps implements Odoo for food and beverage manufacturers and connects it to Shopify for a full order-to-fulfillment workflow.

What This Looks Like in Practice

Here's a typical workflow after automation is in place for a food distributor.

Monday morning: 12 purchase orders arrive from restaurant and retail customers. All 12 are automatically processed and appear as draft orders in Shopify within seconds of arriving. Your ops coordinator reviews them in the morning standup, confirms any flagged items (usually 1 to 3 per batch), and the orders are live before 9:30am.

Before automation, processing those 12 orders manually took the better part of Monday morning — roughly 3 hours. After automation, the same outcome takes 15 minutes.

Multiply that across the week, across the year, and the labor savings for a mid-size food distributor are typically in the range of $15,000 to $40,000 annually.

Getting Started

PDF to Order installs directly from the Shopify App Store with no technical setup required. Your product catalog loads automatically. You receive a unique forwarding email address. From that point, any purchase order emailed to that address is processed automatically.

For food and beverage companies with complex customer-specific pricing, large product catalogs, or multi-system integration needs, LevelOps offers an onboarding call to configure the setup correctly before go-live. This is included in the Growth and Enterprise plans and available on request for Starter plans.

If you're a food and beverage distributor or manufacturer processing more than 10 B2B orders per week on Shopify, book a free operations audit. We'll assess your current workflow and show you what the same outcome looks like after automation.